The Link-Tel web phone is a modern web application that gives users the ability to make and receive calls, manage their voicemail, and send and receive chat and SMS. In addition, users have the ability to manage their greetings and their answering rules directly inside the application.

The Link-Tel mobile app provides users with the same features they get on their web phone (voicemail, voice, chat/SMS) on their mobile device or tablet. “Answering Rules" allow users to dictate which devices they want to ring, giving each of your employees total control of how they want incoming calls to route.

Link-Tel’s cloud hosted PBX supports all of the most popular VoIP phones today: Yealink, Polycom, Cisco, Grandstream, you name it! This gives our users the flexibility to take advantage of the phones they already have, making our system truly plug and play. If you do happen to need devices, do not worry, Link-Tel has strong partnerships with all of the leading manufacturers and will be happy to help you choose which devices will best suit your needs.

The Attendant Console allows your receptionist to see the entire company on one easy to maneuver dashboard. The receptionist can make and receive calls, utilize call parking, and view the entire company’s availability. The Attendant Console also allows the receptionist to forward calls to call queues that have been setup for different departments all from within the application.

Our hosted PBX also supports all of the most popular conference room devices. In addition to the devices, Link-Tel’s hosted PBX also supports audio conference rooms that can easily be organized by department and managed by multiple people.